Ledger.com/Start® | Getting started
Welcome to the official Ledger® getting started guide. This 1500-word walkthrough is designed for new and returning users who want a clear, secure path from downloading Ledger Live at ledger.com/start to initializing a Ledger® hardware wallet and performing basic transactions safely. Follow these steps to reduce risk and take control of your crypto holdings.
Why Ledger®?
Ledger® hardware wallets are built to keep private keys offline and immune to internet-based threats. Pairing a Ledger® device with Ledger Live gives you a secure interface for managing many cryptocurrencies, staking assets, swapping tokens, and connecting to vetted Web3 applications, while ensuring that signing always happens on-device.
Step 1 — Start at the official page
Always begin at ledger.com/start. This ensures you download authentic Ledger Live installers and access official setup resources and support. Phishing and counterfeit downloads are common — using the official start page minimizes risk.
Step 2 — Download Ledger Live
Ledger Live is available for desktop (Windows, macOS, Linux) and mobile (Android, iOS). From the start page select the version matching your device. The site provides guidance on installers and may show checksum or signature information for verification.
- Desktop: Choose the platform installer (Windows .exe, macOS .dmg, Linux AppImage).
- Mobile: Use the App Store or Google Play link provided on the start page for Ledger Live mobile.
Step 3 — Install and open Ledger Live
- Run the downloaded installer and follow the OS prompts to complete installation.
- Launch Ledger Live after installation completes.
- On first run, choose between Set up a new device or I already have a device depending on your situation.
Step 4 — Unbox and inspect your Ledger® device
When your Ledger® device arrives, inspect the packaging for tamper-evident seals and authenticity markers. Inside the box you should find the hardware wallet, USB cable, a recovery sheet, and quick start instructions. If anything looks tampered with or missing, contact support before proceeding.
Step 5 — Initialize your Ledger® device
- Connect the Ledger® device to your computer ( USB ) or use Bluetooth for supported models like Nano X with a mobile device.
- On-device, choose to create a new wallet or restore an existing one.
- Set a secure device PIN directly on the hardware wallet; this PIN unlocks the device whenever it is connected.
- Write down the 24-word recovery phrase exactly as displayed on the device. This phrase is your only backup — store it offline and in a secure location.
- Confirm the recovery phrase on the device when prompted to finalize setup.
Important: Ledger will never ask for your 24-word recovery phrase online. If anyone requests it, it’s a scam.
Step 6 — Connect Ledger Live with your device
Open Ledger Live and follow the guided setup. If you initialized the device on-device, choose I already have a device. Ledger Live will perform a genuine check to verify the firmware and device authenticity. Allow the connection and follow any on-screen prompts to add accounts.
Step 7 — Add accounts
In Ledger Live, go to the Accounts tab and add the currencies you want to manage. Each supported blockchain can have one or more accounts; adding an account creates a watching address in Ledger Live and links it to your Ledger® device for signing operations.
- Click Add account, choose a currency, and follow the prompts. For some chains, you may need to open the corresponding app on your Ledger® device to complete the process.
Step 8 — Receive funds securely
- Select the account you want to receive into and click Receive.
- Ledger Live will display a receiving address. Always confirm that the address shown in the app matches the one displayed on your Ledger® device screen before sharing it.
- Use the confirmed address for withdrawals from exchanges or transfers from other wallets.
Verifying the address on the physical device prevents address-substitution attacks where malware modifies the receiving address on your computer.
Step 9 — Send funds
To send crypto, prepare the transaction in Ledger Live by entering the recipient address and amount. Ledger Live will build the transaction, and your Ledger® device will display the transaction details for you to verify. Only after you confirm on-device will the transaction be signed and broadcast.
Step 10 — Explore extra features
- Staking: Stake supported tokens directly within Ledger Live to earn rewards.
- Buy & Swap: Use integrated providers to purchase crypto or swap tokens inside the app.
- Firmware & Apps: Manage blockchain apps on your Ledger® device and update firmware through Ledger Live.
- Web3 Integrations: Connect safely to partner dApps and NFT marketplaces using Ledger®’s recommended flows.
Security best practices
- Download Ledger Live only from ledger.com/start to avoid counterfeit installers.
- Store your 24-word recovery phrase offline in a secure, preferably fireproof, location — consider metal backups for durability.
- Never enter or transmit your recovery phrase digitally; Ledger support will never ask for it.
- Verify transaction data and addresses on the device screen before approving.
- Keep Ledger Live and device firmware updated to receive security patches and new features.
Troubleshooting common issues
If Ledger Live cannot detect your device or you experience issues, try these steps:
- Use the original USB cable and try different USB ports.
- Restart your computer or mobile device and reopen Ledger Live.
- Ensure the device is unlocked by entering the correct PIN on the hardware wallet.
- For Bluetooth pairing issues (Nano X), toggle Bluetooth, bring the device close to your phone, and try pairing again.
- Reinstall Ledger Live from the official start page if the app behaves unexpectedly.
Support and learning resources
Ledger provides an extensive knowledge base and official support linked from the start page. If you encounter issues beyond basic troubleshooting, consult the official help center articles or community forums. Always rely on official Ledger channels for support and avoid unsolicited assistance that requests your recovery phrase.
Final checklist
- Downloaded Ledger Live from ledger.com/start.
- Initialized your device and recorded your 24-word recovery phrase offline.
- Set a secure device PIN and a Ledger Live application password (optional).
- Added accounts and tested a small receive and send transaction.
- Kept firmware and Ledger Live updated.
By following this guide, you’ll have a secure foundation for managing your crypto with Ledger®. Take your time during setup, verify everything on-device, and keep recovery data safe. When in doubt, return to the official start page at Go to Ledger.com/Start.